Where excellence is not a routine a.k.a. The Mystery of PS Cafe

I continue to be baffled as to why I can dine happily at PS Cafe at the Paragon, but be subjected to scaling heights of frustration at PS Cafe at Dempsey (Harding Rd).

The roast chicken sandwich at PS Paragon is one of the 2Bears' favourite lunches in Orchard Road. It's a lovely pile of chicken, rocket, onions, etc, in disarray atop toast which captures just the right amount of tangy dressing. Staff are speedy and obliging and so far PS Paragon has left a good taste in the 2Bears' mouths, washed down with fine cups of coffee.

PS Dempsey gets five paws up for architectural/interior design sensibility, something off the pages of a design magazine. But PS Dempsey's menuboard is East-Clash-West (the star example being "duck rendang") and service is patchy. The last time I went with 2 girlfriends in the banking industry we had to ask 3 times for the bill to close the lacklustre meal and then the wrong one arrived. We had intended to bolster our spirits after the dinner by way of their consistently good desserts but the menu we requested never came. That pretty much killed the business that could have come from certain banking expense accounts.

The 2Bears' theory on PS Dempsey: unless you are on at least air-kissing terms with the Front of House staff, save yourself the aggravation and stick to the Paragon outlet.